Tourism Accreditation Program (NT)

The Northern Territory Tourism Accreditation Program is now known as the Australian Tourism Accreditation Program (NT) or ATAP (NT).  The Australian Tourism Accreditation Program is a business development program that is based on Quality Assurance principles.  Endorsed by Tourism Accreditation Australia Ltd (TAAL), it has been developed by aligning the six state and territory based tourism accreditation programs which are:

• Better Business Accreditation Program, Victoria
• National Tourism Accreditation Program ACT
• National Tourism Accreditation Program, South Australia
• National Tourism Accreditation Program, Tasmania
• National Tourism Accreditation Program, Western Australia
• Northern Territory Tourism Accreditation Program.

The online program was developed with the support and cooperation of the Centre for E-Commerce and Communications at the University of Ballarat. (www.cecc.com.au ) The Program addresses many of the issues that are covered in the development of a business plan but focuses on those key elements that are part of the day to day function of any tourism operation.

This is achieved by the development of professional management systems that will lead to reliability, consistency and predictability in the operation of the business which in turn results in improved customer service and satisfaction.

It encourages businesses to:

• Plan how their business will function
• Check that customer expectations are being met.

In turn, Accreditation will provide clients and industry colleagues with an assurance that participating businesses are committed to professionalism both in business operations and delivery of service.

Accreditation is widely identified as a way to improve the quality of tourism experience and build internationally competitive businesses.

Tourism Accreditation is a form of quality assurance agreed to and operated by the tourism industry across Australia.

Accredited tourism businesses structure their business operations to maximise customer satisfaction and safety. They are dependable, environmentally aware and professional businesses we are proud to have in the Northern Territory.

'The Australian Tourism Accreditation Standard helps define core business activities and good business practices required by enterprise essential for a viable tourism business. It is against the key elements of the Standard, a business wishing to become accredited is formally assessed.

A business which meets the requirements of the Standard and gains accreditation status, signals to its customers and to the wider industry that it is committed to providing quality business standards, customer service and experience.

Tourism accreditation continues to play a vital role in increasing standards and improving business practices throughout the Northern Territory. Its importance cannot be understated.

The Program encourages active business management, ensuring safe and effective operating procedures that increase consumer confidence in local product.

Operators to register your interest in accreditation please download Registration Form, complete and return to the Program Manager.